Privacy Policy
Effective date: January 1, 2025 · KENAI Holdings LLC · Riverton, Utah
1. Who We Are
KENAI Holdings LLC ("KENAI," "we," "us," or "our") operates kenaigundog.com and docthackery.com. We are based in Riverton, Utah. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our websites or purchase our products.
2. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, shipping address, and phone number when you place an order or create an account
- Payment information processed securely through Shopify Payments or Bankful — we do not store payment card data
- Email address when you sign up for our waitlist or newsletter
- Communications you send us directly
We also collect information automatically when you visit our sites, including:
- Device type, browser type, IP address, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookie and tracking data as described in Section 6
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and customer service communications
- Send marketing emails if you have opted in — you may unsubscribe at any time
- Notify waitlist members of app launch and Wild Game batch availability
- Improve our products, website, and customer experience
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We share your information only with:
- Shopify — our e-commerce platform provider
- Bankful — our payment processor for CBD products on DocThackery.com
- Klaviyo — our email marketing platform
- Shipping carriers — to fulfill and deliver your orders
- Legal authorities — when required by law or to protect our rights
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of seven years for tax and accounting purposes.
6. Cookies & Tracking
We use cookies and similar tracking technologies to operate our websites, analyze traffic, and deliver relevant marketing. You can control cookie preferences through your browser settings.
We may use third-party analytics tools including Google Analytics. These tools collect anonymized usage data subject to their own privacy policies.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at the email below.
8. Children's Privacy
Our websites and app are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Security
We implement industry-standard security measures to protect your personal information. All payment data is processed through PCI-compliant payment processors. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this page. Continued use of our websites after changes constitutes acceptance of the updated policy.
11. Contact
KENAI Holdings LLC
Riverton, Utah
KENAI Holdings LLC ·, UTAH · kenaigundog.com